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The Truth to Web Hosting Uptime and Guarantees.

If a web hosting company claims 100% uptime they are lying. All servers need to be rebooted every now and then for security and software updates. If they never reboot that means their server is insecure and they will eventually be hacked. When a company guarantees an uptime, that doesn't make it true. A host has as many uptimes as they have servers. It all depends on what server they put you on, and how well they manage it from the time you're put on it.

HostGator guarantees a 99.9% uptime but that does not mean they will hit it every month for eternity. Their guarantee means they give you a 100% refund for the month if they should not hit it. Many hosting companies will give you a prorated refund based on the amount of downtime. So say you pay $10 for a month of hosting and your site is down for 24 hours. They will refund you for one day of downtime which ends up being about 33 cents. A guarantee is worthless! What is worth something is how they define the guarantee, and if they do in fact honor it. Always check the fine print!

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